Terms & Conditions
Last updated: January 2025
1. Introduction
Welcome to ETIAS Immigration (etiasimmigration.eu). These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our services.
2. Service Description
ETIAS Immigration provides consulting and assistance services for European Travel Information and Authorisation System applications. Our services include:
- Application guidance and document review
- Form completion assistance
- Status tracking and updates
- Customer support services
- Business travel consulting
We are an independent consulting service and are not affiliated with any government agency or the European Union.
3. Service Fees
Our service fees are separate from any government fees required for ETIAS authorisation. All fees are clearly displayed before you complete your purchase. Service fees cover our professional consulting services and are non-refundable once work has commenced on your application.
4. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Respond promptly to requests for additional information
- Maintain the confidentiality of your account credentials
- Comply with all applicable laws and regulations
- Not use our services for any unlawful purpose
5. No Guarantee of Approval
While we strive to provide the best possible assistance, we cannot guarantee the approval of any ETIAS application. The final decision rests with the relevant authorities. Our service fee covers our professional assistance, regardless of the application outcome.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of ETIAS Immigration and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by law, ETIAS Immigration shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for our services.
8. Refund Policy
Refunds may be requested within 24 hours of purchase if no work has commenced on your application. Once our team begins processing your application, the service fee becomes non-refundable. For denied applications, we offer a complimentary review and resubmission assistance.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
10. Contact Information
For questions about these Terms & Conditions, please contact us at [email protected] or through our contact page.